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e-Portal Holding K.C.S.C.
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Privacy Protection Regulations

Ensuring the Safety and Security of Your Data

stc applies global standards related to data protection in general and personal data in particular. These standards align with the regulatory framework issued by the Communication and Information Technology Regulatory Authority. Here, we outline the mechanism for handling personal data in terms of collection, use, protection, and storage, as well as the rights of the data owner:

1. Data Collection

The Company shall collect the personal data within the limits approved by the regulatory framework issued by the Communication and Information Technology Regulatory Authority, as stipulated in Registering Subscriber Data Regulations.

2. Data Usage

The Company shall use the personal data for the preparation of commercial and marketing studies, within the limits permitted by applicable laws and regulatory provisions.

3. Data Protection

We implement strict security measures to safeguard your personal data. These include protecting your data from unauthorized access, alteration, loss, or misuse through advanced technical controls such as access restrictions, encryption, data masking, minimization, obfuscation, and regular reviews to evaluate the effectiveness of these measures.

4. Your Rights

The subscriber has the right to access, update, or delete their personal data at their discretion through the company's contact centers, its official website, or any other means designated by the company for this purpose, provided that proof validating the accuracy of the updated data is submitted.

5. Data Sharing

Your personal data will not be shared with third parties without your explicit consent, unless required by the terms and conditions of the subscription contract, the provisions of the Kuwaiti law, or for legal and security purposes.

6. Data Storage

Your personal data is stored within the State of Kuwait on company-owned servers, which are protected by robust security measures in accordance with the latest technologies.

7. Data Protection Inquiries

For any inquiries regarding the company's practices in protecting subscriber data, please contact us at: